Forbearance: When your mortgage servicer or lender agrees to let you pause or reduce payments for a certain period of time. (This is something you should do in advance of missing a payment)

Foreclosure: When the lender takes back the property after the homeowner fails to make required payments on a mortgage.

Who to contact For assistance with navigation of mortgage resources

Washington Department of Financial Institutions 1-877-746-4334: A Financial and Legal Advisor can help link you to resources related to COVID-19 mortgage issues. For those looking into if they need to request forbearance.

Things an advisor through DFI may help you with:

Figure out who you are making payments to
Help figure out who to contact for your loan servicer
Help figure out what kind of loan you have
Go from there in helping folks figure out what information will be needed in the process of requesting forbearance.

Washington Homeownership Resource Center 877-894-4663: They can refer homeowners to a housing counselor who can help navigate how to get forbearance or foreclosure assistance. They are available by phone Monday-Friday 8am-5pm

How to access mortgage assistance

Need help catching up on Rent, Mortgage or Utility Payments? Has the pandemic affected your finances?: If you are a homeowner behind in house payments; or a renter behind in rent; or you need help paying utilities (electric/ water/ sewer/ garbage) contact Okanogan Community Action Coalition 509 422 4041 or email nikkig@occac.com They have funding to help prevent loss of homes, rentals or shut offs due to past due payments.

Department of Financial Institutions COVID-19 Mortgage Assistance for Washington Residents: Webpage with up to date resources for how to access mortgage assistance for homeowners impacted by COVID-19.

Washington LawHelp Guide for COVID-19 If you have a mortgage on your home: Webpage with steps you can take to request forbearance with or without a federally backed mortgage.

Freddie Mac's COVID-19 Response: Up to date bulletins and resources related to COVID-19 for Freddie Mac borrowers

Fannie Mae's COVID-19 Response: Up to date bulletins and resources related to COVID-19 for Fannie Mae borrowers

Rural Development COVID-19 Response: USDA has implemented a number of resources for those served through their programs in response to COVID-19. USDA’s Customer Service Center at 800-414-1226 (7:00 a.m.-5:00 p.m. Eastern Time Monday-Friday)

COVID-19 Federal and State protectiONS FOR homeowners

COVID-19 Resources for Homeowners: Details on how to request forbearance as a homeowner, including COVID-19 forbearance eligibility guidelines and deadlines.

RENTERS

Learn AbouT Your Rights as a Renter during COVID-19

Washington LawHelp Coronavirus: Can my landlord evict me now?: Learn about your rights as a tenant during the COVID-19 pandemic.

HOW TO ACCESS RENTER ASSISTANCE

Need help catching up on Rent, Mortgage or Utility Payments? Has the pandemic affected your finances?: If you are a homeowner behind in house payments; or a renter behind in rent; or you need help paying utilities (electric/ water/ sewer/ garbage) contact Okanogan Community Action Coalition 509 422 4041 or email nikkig@occac.com They have funding to help prevent loss of homes, rentals or shut offs due to past due payments.

Room One Housing Services: Room One resources for renters include eviction prevention, computer and printers to complete housing applications, access to all low-income housing applications and materials, information on subsidized housing options, and support in navigating housing opportunities.

Housing Authority of Okanogan County : HAOC manages income eligible apartments in the Methow Valley. For information on their response to COVID-19 please call: (509) 322 5057

Spokane Housing Ventures: Spokane Housing Ventures manages income eligible apartments in the Methow Valley. For information on their response to COVID-19 please call: (509) 996-2201

HOMELESSNESS AND CRISIS HOUSING

Access Homelessness and Crisis Housing assistance

Room One Housing Services: Connect to services for those currently, or at risk of becoming, homeless youth, young adults, adults and families.

CREDIT COUNSELING RESOURCES

Access Credit Counseling Resources

Protecting Your Finances During the Coronavirus Pandemic: The Consumer Financial Protection Bureau is maintaining and updating resources related to protecting your finances during the coronavirus pandemic.

COVID-19 Legislation Protecting Consumer Credit

Federal CARE Act as it Relates to Credit Protection: March 27th, 2020 the Federal Government passed a law aimed at assisting individuals and businesses during COVID-19. The law includes credit protection to those needing to request payment assistance or deferral on loans due to COVID-19.

ADDITIONAL RESOURCES

Resources for Individuals and Families

Room One: Room One is providing critical services and maintaining resources for Individuals and Families impacted by COVID-19.

Resources for Businesses

TwispWorks: TwispWorks is helping businesses impacted by COVID-19 by providing access to resources